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Our Member Area
Here our customers find videos, news, FAQs, and other useful app content. Access is reserved for our customers and protected by a password.
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Click the button "Member Area".
You are a customer and haven't received a password?
Contact us: andrea.tenten@skinalyse.de
FAQ
Step-by-step: Login with promo code
To avoid any issues during the registration process, you’ll find a detailed step-by-step guide here explaining exactly how to sign up using your promo code.
First, check whether you are using an iOS or an Android device!
Instructions for Installing the skinalyse App for Business Partners
Apple
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Go to the App Store.
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Enter “skinalyse” in the search bar.
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Tap “Install”.
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Tap “Open”.
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Tap “Get Started”.
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Tap “Create Account”.
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Select the country you live in and tap “Continue”.
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Accept the Terms and Conditions.
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Create your account by entering your first name, last name, email address (which you will use to log in in the future), password (make sure to remember it or write it down!), company, country, phone number, and referral code (leave this field blank), then tap “Create Account”.
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You will receive a confirmation email for your information only (it may often end up in your spam folder). No confirmation is required!
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Make sure you have a valid payment method set up in the App Store. If not, please add one at this point.
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Ask the person who referred you or your upline for the link to a special offer.
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Tap the link you received.
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The offer will be displayed at the bottom.
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Tap “Redeem Offer”.
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Complete the individual payment process with Apple (App Store).
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Your purchased subscription will now be displayed. Important: Please ignore the price shown after 12 months. Unfortunately, Apple does not allow us to display this differently, but skinalyse will not actually apply this higher price later. The app can be cancelled monthly.
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Go back to the home screen (“Welcome back”).
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Enter your email address and password and tap “Log In”.
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Now tap “View in App Store”.
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You are now in the skinalyse main menu.
Android
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Go to the Play Store.
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Enter “skinalyse” in the search bar.
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Tap “Install”.
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Tap “Open”.
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Tap “Get Started”.
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Tap “Create Account”.
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Select the country you live in and tap “Continue”.
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Accept the Terms and Conditions.
-
Create your account by entering your first name, last name, email address (which you will use to log in in the future), password (make sure to remember it or write it down), company, country, phone number, and referral code (leave this field blank), then tap “Create Account”.
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You will receive a confirmation email for your information only (it may often end up in your spam folder). No confirmation is required!
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Make sure you have a valid payment method set up in the Play Store. If not, please add one at this point.
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A field for entering the promo code will appear at the bottom. Enter the promo code you received from the person who referred you or from your upline.
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You will see the message “Promo code valid”.
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The offer will now be displayed.
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Tap “Redeem Offer”.
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Complete the individual payment process with Google (Play Store).
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Your purchased subscription will now be displayed. Important: Please ignore the price shown after 12 months. Unfortunately, Google does not allow us to display this differently, but skinalyse will not actually apply this higher price later. The app can be cancelled monthly.
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Go back to the home screen (“Welcome back”).
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Enter your email address and password and tap “Log In”.
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Now tap “View in App Store”.
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You are now in the skinalyse main menu.
Experiences from our users
Any further questions?
Send us an email.
We are happy to support you personally with all questions regarding skinalyse and the use of our app.
andrea.tenten@skinalyse.de




